Monday, June 30, 2008

THE POWER OF SOUND

“Of the 25 biggest product categories in the 1920s, 20 are still the brand leaders; and all were built on radio!”

Saigon, Vietnam 1965...

A secret US army base is readying for war...

But one man is going to keep the soldiers laughing...

And his radio show… Gooooood Morning Vietnam!

Back in India, Vidya Balan set Munna Bhai’s heart aflutter as she crooned, “Gooood Mooorning Mumbai” to her listeners on the radio. Panic was created on Halloween night in 1938. A radio adaptation of H.G. Wells’ fictitious story The War of the Worlds caused many people to believe that Martians were invading New Jersey. The listeners missed the opening credits and many were treated for shock hysteria and even heart attacks. Newspaper offices (and surprisingly not Police Stations) were swamped with frantic queries, “What is happening? Where’s the nearest bomb shelter? What must we do?” Yes, a lot can happen on the radio! In fact air waves are witnessing fervent activity in India and the world over. The radio industry in India is growing at 30%!

The second round of privatization happened in 2006 making sure that “Radio” started playing a merrier tune and the radio industry got a chance to finally make profits. Earlier, radio operators were expected to pay a huge license fee, which increased at 15% annually. Now, they would be expected to pay only a one-time license fee or entry fee; and then they are free to go about their business. All they have to pay annually after this is 4% of their gross revenues. This immediately helps them save on 50-60% of their operating costs.

The future looks bright. With this system in place, more players would be expected to enter, creating more excitement and more revenues for the industry. When there were only 4 to 5 TV channels, the ad spends were about Rs.500 crores. As the channels have increased to 100, the ad spend too has increased to Rs.4,800 crores! Post-liberalization, radio seems all set to rule. After all, the global phenomena has been “radio” and “out-of-home” advertising showing better growth and performance than newspapers or magazines. No wonder, a whole lot of new players are scrambling to grab a piece of the pie, while the old players are working out different strategies to keep the audiences stuck to their radio sets and their frequencies.


One playground, different strategies

“No horoscopes, no agony aunts, no silly jokes, only music” is how Virgin’s channel Fever plans to capture the Indian audience. Red FM tried to catch their attention with the help of a star-studded line up of anchors. Radio City thought of capturing the smaller towns where operating costs would be less and it would provide the unique opportunity to advertisers to tap into and talk to consumers in smaller B and C class markets. Reliance (ADAG) with its BIG 92.7 and 45 radio stations firmly believes that in this game, only the big will survive. It invested Rs.160 crores for the 45 stations. Immediate profits is not something that’s on its mind as it’s looking long term, as all it plans to do is hold on and build the market. Radio Mirchi, which is the market leader in both Delhi (¾th people listen to it) and Mumbai (50% listeners are tuned to it) seems to have its focus absolutely right. Its target is the 15-35-year-old crowd, and it has understood the pulse of this market. According to its Deputy CEO, Prashant Pandey, “Playing English music makes us lose 95% of the audience.” So, everybody is working out a different strategy to outdo each other.

The power of sound

According to the Indian Listenership Track (ILT), Radio Mirchi was the clear leader (in 2006) in Delhi, Mumbai and Kolkata. While Radio City, Red FM, Radio One, Big FM and Fever are fighting it out, there seems to be a new category emerging, which could very well defeat this whole category of traditional radio. The latest shift is towards ‘Satellite Radio’, which is giving traditional radio stiff competition. Very simply put, it’s nothing but subscription radio with almost no commercials, but with high clarity of sound. The three major players are Sirius, XM Radio and World Space. Free radio, or commercial radio, seems to come with its “baggage” of limited playlists, annoying commercials and general lack of choice. Satellite radio, on the other hand, gives you dozens and dozens of commercial free music channels, information and entertainment in exactly the format you want.

Technology seems to be turning radio upside down! Not just from satellite radio, traditional radio is facing competition from Podcasting too. DJs play their favourite music on the internet and their loyal followers download it on their iPods and listen to it whenever they want to. This is a group of music lovers who want to listen to music of their choice – not someone else’s playlists – and that too without any interceptions from silly commercials or jokes. Of course, this business is yet to take off; but consider this – it requires no licenses, no frequencies, no towers.

Just ordinary people creating programmes and gathering thousands of loyal listeners. Podcasters could just as well be bypassing an entire industry and creating a revolution.

If podcasting is for now just a potential threat, satellite radio is already demanding its pound of flesh and making life miserable for traditional radio.

A new dimension

“If you talk to a man in a language he understands, that goes to his head. If you talk to him in ‘his’ language, that goes to his heart,” said Nelson Mandela; and that seems to be the magic of community radios, often referred to as ‘private radios’. They normally have a limited broadcast area and focus on a specific community. The Miner’s Radio in Bolivia is a very popular community radio. In India too, a small village in Karnataka used the community radio to pressurize the government to repair their public water pipes.

After three years of suffering drought, a young man recorded all the complaints of the villagers and aired it on the community radio. Within days, the pipelines were repaired and water came gushing into the village. Stalin K of Gujarat runs a revolutionary radio programme exposing the corruption in western Gujarat. Radio raids, where a whole team of reporters focuses on one particular issue, seems to be the most powerful weapon of community radios. The best part is, the programmes can be tailored to suit the needs of the community making it very effective.


Come to think of it, in spite of so much technological development, the good old radios seem to be the cheapest mode of information dissemination; and community radio is today paying a vital role in the development of communities and cultures. Jadavpur University’s community radio is all set to give the six commercial stations of Kolkata a stiff competition with its unique and customized contents. After Annamali University, IIT-Kanpur too is ready to flag off its community radio.

For those who felt that mainstream radio had no time for micro details and felt ignored, in came community radio to fill the void – Radio Idli – Mumbai’s first community web radio used air waves to showcase the talent of the Saraswat community.

So while traditional radio seems to be feeling the heat, let’s not underestimate its power. In the words of uber-marketer Jack Trout, “Of the 25 biggest product categories that existed in 1920, 20 are still the brand leaders. In other words, America’s leading brands were built on radio totally!” Tibetan Buddhists believe sound has the power to heal, to create new life. After all, every sound ever made echoes still, for sound waves never entirely disappear. According to Hindu mythology, everything started with the divine sound of “OM”...Let’s not forget the power of sound!

Copyright © :-Rajita chaudhuri and Planman Media

An Initiative of
IIPM, Malay Chaudhuri and Arindam Chaudhuri (Renowned Management Guru and Economist)

JINGLE ALL THE WAY...

Al Ries and Jack Trout would never have imagined that the newest weapon of mass destruction in marketing warfare is, hold your breath – music!!!

“Aye mere vatan ke logo… zara aankh mein bhar lo pani...,” sang the melody queen Lata Mangeshkar; hearing which, even Jawaharlal Nehru (then India’s Prime Minister) who was a part of the audience, was moved to tears. That was decades ago; yet, even today, this song never fails to move you. Music has tremendous power. As Victor Hugo once said, “Music expresses that which cannot be said and on which it is impossible to be silent.” Advertising men have used this tool efficiently, to build brands and beat competition. Think of any big brand in any industry and most likely you will recall a catchy jingle.

“Kya swaad hai zindagi mein…” Do you remember humming this tune in your car or in the shower! That was the heartwarming ad of Cadbury chocolates where the girl jives into the cricket field, oblivious of the crowd, as her boyfriend hits the winning ‘six’. “Jab main chota bachcha tha,” was a jingle of Bajaj Bulbs that was aired years ago; still, the tune is still remembered. Jingles have the power to imprint the marketing message into the hearts of the consumer. Some jingles are so well written and so well made that long after the advertisements have stopped, they still linger in our memory. People remember songs more than speeches. The catchier the tune, the stronger and longer lasting the effect. A research in Australia showed that more Australians recalled the 40 year-old-jingle, “We’re happy little vegemites,” then the first verse of their national anthem.


Jingles help juggle out competitors

More than 80 years ago, there used to be a brand called “Wheaties” in 1926. Its sales started sagging and the brand was close to being discontinued, that’s the time someone created the very first jingle of advertising. The fortunes of the brand turned around and the jingle was a runaway hit! When Pepsi aired its first radio jingle in 1939, it was so popular that it was played in the jukeboxes and became a hit record. Many years later, Coke did the same in 1971 with, “I’d like to teach the world to sing”.

Back home too, Coke has realized how music can make a vast difference to an ad film and to sales. Prasoon Joshi, National Creative Director, McCann, rocked the nation yet again with his “Bahar se hai alag-alag, ander se hai... same-ah same-ah...” The ad has ensured that Coke remains a leader at least as far as “recall of ads” is concerned. According to Prasoon Joshi, music can play the role of a “hero” in the film. The music in a commercial can change the whole image of a brand.

Airtel used the genius of A. R. Rehman to make a tune that would keep listeners hooked on to the ad and to the product. After all, he had charmed millions with his tunes in so many Bollywood flicks. If it was a ‘war of jingles’, then Hutch and its absolutely adorable ‘little boy and pug’ and the superbly melodious jingle “you and I” won the war without much effort. If you are a cellular service provider, then venture forth only if you have great jingle up your sleeve!

Jingles are forever

Some tunes have become so familiar and well loved that they have become synonymous with the brand. Liril may have modified its tune today, but think of “la..lala..lala..lala” and you think of Liril. Think of “ooh..la..la..la..la..ooh..le..oh,” and you think of Kingfisher, and of the “new kingfisher fan” in the adjacent changing room being taught the right way to hum the jingle.

Jingles build images...and brands!

Jingles have become the identities of some brands. Music being a universal language, it pays to have a “well- tuned” ad! A good jingle grabs the attention quickly, makes a lasting impression, and also gets the cash registers jingling as more and more people hum the tune!

Jingles help associate feelings with the brand. Not many would know in India if you were to ask them which was Mozart’s Fifth Symphony; yet, ask them the tune of the music in the ad for Titan Watches, and they would immediately hum it for you. Titan’s signature tune, which was introduced in 1988, has stayed in people’s hearts even till today. You feel so nostalgic listening to it.

“Deewaron ko jab sahaana ho...,” sang Nerolac and found its way to everybody’s heart and home. “Buland Bharat ki buland tasweer…Humara Bajaj,” made you feel proud of your country and your two-wheeler. “Mango Frooti... Fresh-n-juicy,” gave a sense of energy and youthfulness to the brand.

Piyo glass a full doodh doodh,” suddenly made mundane milk so hip-n-happening.


Today, good music almost ensures a good opening for a Bollywood film; it’s become as important in advertising too. Top composers are being roped in to churn out special tunes to enhance the image of the various brands. Shankar-Ehsaan-Loy not only worked magic for the movie Dil Chahta Hai, but made you turn and give a second look to Ford Fiesta and “Go Fida.” Horlicks made drinking milk quickly a lovely game, thanks to Shantanu Moitra’s catchy tune “Epang opang jhopang!” With all brands wanting their own unique jingle, it has suddenly become a very profitable business venture to make jingles. Top musicians today are charging upto one lakh rupees for a jingle! Making a jingle is more challenging than making a whole song; for in 30 seconds, you have to put across your message in a way that makes your brand look different and outsell the competitor.

As radio is fast becoming a popular medium, the necessity for a good jingle is increasingly. More and more people are tuning in to the radio and jingles are becoming as much loved and liked as movie songs. In fact, so many jingles now use the tunes of popular Bollywood movie songs. To sum it up, music and jingles have stopping power (they make you notice the brand), a striking power (they make your brand look different) and sticking power (they remain in your memory).

So if you want your brand to be noticed, go back to the keyboard and guitar, and string out a cherry tune. Your brand armed with a good tune would be in a better position to beat the competition. After all, who can resist good music. As Max Sutherland said, “Jingles are the ‘rhythm method’ of advertising!” Done well, you can jingle all the way up to the bank!
Copyright © :-Rajita chaudhuri and Planman Media

An Initiative of
IIPM, Malay Chaudhuri and Arindam Chaudhuri (Renowned Management Guru and Economist)

STOP

Obesity laden burgers, cancer causing cigarettes, liver damaging alcohol, pesticide infected cold drinks... advertising is unethically selling everything! It’s time we protested! Angrily!

We are so busy working, earning a living, spending, buying things, that many a time, we lose focus of the big picture. We see advertisements and confuse dreams with reality. Sometimes, these dream merchants sell us products, rather, manipulate us into wanting things we don’t really need. Sometimes they seduce us to buy things which are bad for us. More often than once, we find ourselves succumbing to dreams that these advertisers sell. Let’s take a few minutes to think – is it ethical?

All that glitters is not gold

Increasing competition, increasing clutter in the advertising space and increasing pressure force the companies to do almost anything, even making false claims just to sell. The softest targets and the easiest to convince are children – they may not have the purchasing power, but their persuasion power beats it all.

Back in 1979, it sold its first product, and since then, it has never looked back. The brand has created marketing history. Almost every country today sells McDonald’s Happy Meal. It started as a ‘Star Trek Meal’ – the first-ever toy promotion of a film. Today, the popularity of the Happy Meal toys even helps one judge the success or failure of the film at the box office. McDonald’s spends two billion dollars on advertising alone – most of it targetted at children. Yet, the not so happy fact is that its products are extremely high in fat/sugar/salt – one of the prime reasons for child obesity. A multinational analysis revealed that food advertisements comprised the major part of all advertising and 95% of them were foods high in sugar/salt etc. – all very harmful for children. Isn’t it time advertisers stopped using their commercial tactics on children?

Young adults watch the glitzy ads of cold drinks and guzzle down the images and the drinks – loaded with pesticides. The cold drinks sector in India is a big money-spinner, and its popularity has been growing among children and teenagers. It’s shocking, but the fact is “Thanda Matlab – Toxic Potion!”


Of the 34 brands of drinking water collected by a leading research and testing agency, none passed the test. From Bisleri to Aquafina to even the lesser known brands like Volga and Paras, all had high doses of pesticides. Yet, they are advertised as healthy and hygienic drinks. They are everywhere! Look around – in cinemas, department stores malls, parlours, restaurants, fitness centers. Today, a travel by car or train means – first, pack your mineral water. The fact is that pesticides are so harmful they can cause cancer and even damage the central nervous system. Yet, the ads want us to believe its “Boond Boond Mein Vishwas!”

Marketers or devil’s advocate?

It’s not that these companies are unaware of the damages and harmful effects of their products. They are as aware as tobacco companies are about the nicotine content in cigarettes. The 1999 film, The Insider, showed it all, when one of the employees of the company Philip Homes acted as a whistleblower and spilled the beans on a popular TV show called, 60 Minutes. It showed that tobacco companies intentionally targetted children and concealed the addictive nature of cigarettes. Thanks to him, Minnesota became the first state in USA to file an antitrust and consumer fraud lawsuit against the tobacco industry forcing the company to pay $6.1 billon as settlement charges – which is a helluva lot of money! Come to think of it, for years, the American Tobacco Company argued that “cigarette smoking is not injurious to health!”

Tobacco and alcohol advertising is banned in India. Then how do you justify the ‘Red and White Bravery Awards’ or the ‘Manikchand Filmfare Awards’? Teacher’s Whisky advertises for ‘Teacher’s Achievement Awards’, and Bacardi advertises its ‘Bacardi Blast Album’. Is such surrogate advertising right when the fact is that tobacco is the second major common cause of death and children start alcohol consumption at an age as early as 14 years?

‘Choice’ was advertised as a birth control pill with iron; however, it contained ingredients, which categorised it as a Scheduled H drug to be given only on prescription. Recently, Wings Pharmaceuticals flooded news channels with advertisements of a drug called ‘Diclowin Plus’, promoting it as an effective medicine for pain relief. However, what it hid from consumers was the fact that if the medicine was taken without a doctor’s prescription (and guidance), it could trigger off peptic ulcers, blood disorders, and ironically, even headaches.

Light at the end of the tunnel

It’s time companies did business with a sense of responsibility towards the society. The good news is that today, the consumer is becoming more and more aware. As David Ogilvy said, “The customer is not a moron... She is your wife!” Today, it pays to be ethical; and consumers are awarding ethical companies by both remaining loyal in the face of increasing brand choice, and sometimes even paying a premium for their products or services. Not just this, they are even punishing the unethical companies by avoiding their offerings and staging public boycotts. Today, the consumer wants to be sure that the product he is purchasing doesn’t harm the earth and the company is fair to the people who helped make it.

When local bottlers of Coca-Cola in Columbia used illegal paramilitary groups to intimidate, threaten and kill its workers, people the world over decided to boycott Coke. Students in British Universities removed Coke from their campus, gathered signatures against the ‘killer Coke’, and closed down so many bottling plants. Adidas too had to face the heat when consumers came to know that the company killed kangaroos to use their skin for manufacturing Adidas sneakers. Back in India, Pizza Hut claimed in its ads, “Our dough is fresh and not made in a factory like others!” – which was a false claim, and the ads were subsequently withdrawn. Sunfeast biscuits showed in their advertisements how the boy becomes taller instantly after eating the biscuits – conveying the message that biscuits were responsible for a person’s growth. The Advertising Council (ASCI) found it misleading and asked the company to withdraw the ad.

Customers have the power to purchase and to boycott products that are unethically made or marketed. As Sam Walton said, “The customer has all the answers... and all the money.” We, as individuals, have the power to choose. True advertising provides us choices, but as ethical consumers, we can decide what to buy and what not to. Erin Brockovich, a single unemployed mother whom no one took seriously, upturned the fortunes of The Pacific Gas & Electric Company and almost single-handedly brought the company down for polluting the city’s water supply. So go on, take charge – choose the right products, and for everything unethical, just say – STOP!
Copyright © :-Rajita chaudhuri and Planman Media

An Initiative of
IIPM, Malay Chaudhuri and Arindam Chaudhuri (Renowned Management Guru and Economist)

Saturday, June 28, 2008

Twirling his moustachio...


When IIPM comes to education, never compromise

The rebranded airline sports a refurbished logo, represented by a flying swan (taken from Air India) and the Konark Chakra (taken from Indian’s logo). According to D.S Kohli, Executive Director, Northern Region, Air India, “With the merger a new identity has been formed and we want to compete and make our presence felt, which can be seen through the change in logo & outfits of the staff. The mascot remains the same, so that people can recognize and correlate. As we are moving ahead, our image is going up.” Following its agreement with the US, Air India recently unveiled a refurbished Boeing 747-400 baptised as ‘Agra’. The aircraft will operate on the US sector and will be trailed by five similar aircrafts in the near future.

For more articles, Click on IIPM Article

Source : IIPM Editorial, 2008

An
IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

For More IIPM Info, Visit below mentioned IIPM articles.
IIPM - Admission Procedure
IIPM is A World of Career
Why Study Abroad When IIPM Gives You 3 global Advantages!



After Kingfisher & Jet, it’s the Maharaja’s turn to go designer!


IIPM, ADMISSIONS FOR NEW DELHI & GURGAON BRANCHES

The much awaited merger between Air India and Indian (yeah! the new name of Indian Airlines) is finally over, and what we have, is a totally re-branded and refurbished, spanking new national carrier. Born in 1932, Air India’s journey so far had been a boring, sedetory tale. Once a globally acclaimed airline, Air India suddenly found itself obliterated by fierce competition. Apart from the fact that the airline had been connecting international destinations with India, there was hardly any adrenaline rush doing the rounds. Faced by stiff competition from foreign players, as well as the domestic ones, cuttingedge strategies to make long journeys ‘fun & interesting’ suddenly seemed an imperative. The immidiate catalyst for the makeover was, of course, the recent merger with Indian and the need to integrate and assimilate both entities under a common face.

For more articles, Click on IIPM Article

Source : IIPM Editorial, 2008

An
IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

For More IIPM Info, Visit below mentioned IIPM articles.
The Sunday Indian - India's Greatest News weekly
IIPM, GURGAON
ARINDAM CHAUDHURI’S 4 REASONS WHY YOU SHOULD CHOOSE IIPM...
IIPM Economy Review



Mitsubishi’s International crisis affected the Indian operations as well


IIPM - Admission Procedure

After the launch of the Montero SUV earlier this year, Mitsubishi will launch close to five models in the next one year! Leading the way is Outlander, which will take on Honda CRV and Suzuki Grand Vitara in the high potential soft roader segment! Next, the company plans to launch the latest edition of its sedan Gallant, which will compete with the likes of Honda Accord, Hyundai Sonata and Skoda Laura. Mitsubishi is also looking at the feasibility of introducing a sub- 1000cc car for the expanding entry level car segment in India. The Hindustan Motors spokesperson reiterates, “The market is booming and we are a global player. Undoubtedly, we want to have a larger market share by offering more products. A larger portfolio will naturally lead to bigger marketing.” Launches apart, what Mitsubishi needs is a new branding exercise, one that can rejuvenate brand Mitsubishi in India. While a slew of new launches will definitely up its ante in the Indian mart, but that is not sufficient for the brand! Unless Mitsubishi can unravel its branding mystery, it can bid adieu to the Indian milieu, and forever!

For more articles, Click on IIPM Article

Source : IIPM Editorial, 2008

An
IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

For More IIPM Info, Visit below mentioned IIPM articles.
IIPM is A World of Career
Why Study Abroad When IIPM Gives You 3 global Advantages!
IIPM, GURGAON
ARINDAM CHAUDHURI’S 4 REASONS WHY YOU SHOULD CHOOSE IIPM...



Friday, June 27, 2008

Far west classics in India?

Hollywood wants to take on Bollywood on home turf…
It’s official – Hollywood is looking east…and with the most powerful set of field glasses! After Saawariya was floated by Sony Pictures under the directorial aegis of Sanjay Leela Bhansali, here comes yet another California-based studio looking to capture the fancy of a billion movie-loving people. Warner Bros. has tied up with Ramesh Sippy Productions and Orion Pictures to produce their first ‘Bollywood’ movie starring Akshay Kumar and Deepika Padukone. And here’s another first – the movie will be shot in China. (Considering most things are made there, it’s a pity a movie took so long!) However much the Indian populace may have to face up to grim realities that get grimmer by the day – rising prices, crashing bourses, epidemics, road accidents, poverty et al – the number of people flocking to the cinemas indicates an ever-escalating escapist exultation that Indian film makers are certainly not complaining about. Apprised of some heartwarming statistics, how long could Hollywood have remained content with revenues from mere occasional imports like Potter, Spiderman etc?

Of course, they are playing it safe by letting their Indian crew call most of the shots, as in the case of Saawariya, while hoping to click just as good as those crafted by the local producers supposedly with a better feel of the pulse of the audience. According to Uday Singh, Sony’s India Chief, “Yes, there are many challenges involved because there is a fundamental difference between Hollywood & Bollywood. There are also cultural nuances to consider while making a Bollywood film...” With such efforts hard at work, it remains to be seen if the suitors from the West do not turn out to be just some other ‘Roadside Romeo’ (incidentally, title of a project to be co-produced by Walt Disney and Yash Raj Films)!

For Complete IIPM Article, Click on IIPM Article

Source : IIPM Editorial, 2008

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

You may ‘not’ kiss the bride

Marriage could check HIV/AIDS too!?
In spite of all the efforts by NGOs and agencies, the society’s attitude towards victims of HIV/AIDS might not have changed much, but it surely seems keen to lessen the chances of the disease spreading further by all means. Authorities across the world, including the churches (for its parishioners) are trying to control the disease. The Anglican Church in Nigeria has in fact recently mandated HIV tests for to be married couples, though not prohibiting them from tying the knot in case of a positive test result. Almost 5% of the Nigerian population of 140 million is living with HIV and the custom of arranged wedding finds a stark similarity with India’s. Given such a scenario, the purpose stated by the church that stems from sheer concern to help couples make an ‘informed choice’ doesn’t seem desirous of causing offence. However, the idea of a ‘forced test’ has been widely opposed in Nigeria. But opines Sanjay Bapat of the IndianNGOs.com, “It’s a good initiative that allows for an informed decision especially in countries where arranged marriages are popular.” While the church’s intention cannot be doubted, the stage at which it advises the test (in this case – marriage) is when the couple might already be sexually active. In any case, India (with its 2.5 million HIV cases) could do well to launch initiatives of its own and encourage such tests in the early stages of courtship! 4Ps

For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008


An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

John or Jane!?

Brazil has the answer!
There are men and there are women. And then there are those wedged between the two – a physical and psychological dilemma of sorts… just not sorted out! If you ever felt surprisingly at ease in your girlfriend’s heels and fishnet stockings, or had to fight hard that desperate urge to join that cool gang of girls, perhaps it’s time for you to head straight to Brazil! Following a court ruling, the country will provide sex change surgeries to willing residents ‘free of cost’ after scrutinising the transgenders carefully. Says VJ Cyrus Sahukar, “I’d only call it a bizarre thought. There are many other important things for the government to deal with... its priority should be improving infrastructure, better medical facilities and other developmental work in the country and not something like providing free sex change operations.”

Considering that the Vellore Government Medical College Hospital has already provided free sex change operations to three people of late, there are chances that it might just turn out to be another rage here. Men, do it at your own risk they say…. It hurts! Not just when they cut you open to stack in those implants, not even when they remove your vital appendages… but when they dig that hole to push in some brains!

For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Thursday, June 26, 2008

Nokia’s brand

Analysts are busy prophesying that the recall will hit Nokia’s brand (its most precious asset?) in a big way. “Nokia has a problem which may destroy the product and physically hurt the user – which is quite unique. How Nokia handles this problem is so important because tens of millions of consumers are beginning to buy their second phone especially in emerging markets,” points out Albert Lin, Co-head Director of Res e a r c h , American Technology Research. Agreed that for now, Nokia is playing its cards right in this moment of crisis; publicly taking responsibility and offering free replacements to the beleaguered consumer. Yet as the situation unfolds, the crisis can become yet another nail in the coffin for this handset player which had till late singularly dominated the global, and also the Indian handset mart. Just during the past year, Nokia’s position has weakened, with some of its market pie being sucked up by arch rivals like Motorola and Sony Ericsson. These aggressive competitors are willing that Nokia goof up on this mammoth global PR effort, which would work to their advantage. “Nokia knows that all the mobile phone makers are hoping it does do a poor job and alienates customers,” adds Lin.

For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008

Total Recall

There is a saying that harsh words can never be recalled once out of the mouth, permanently damaging relationships and reputations. Companies are luckier than emotional individuals. They have the ability to recall products that are faulty, defective or of a type that can damage the consumer. Yet, it continues to be a game of snooker where too many misses can ensure you lose your stick, and your marbles. A 4Ps B&M exclusive.

Several years ago, based on an input by sources, a private news channel began flashing news about the alleged secret marriage of BJP ideologue Govindacharya and sanyasin Uma Bharti. Less than an hour after the BREAKING NEWS (ohso- infamous) flash first appeared on screen, angry phone calls from the party office began choking the news’s channel’s phone lines. The news flash was confirmed false and immediately taken off air, even as a few heads rolled within the organisation. While this news ‘recall’ ostensibly brought no physical harm to anyone (except perhaps hurting the emotional sensibilities of the unmarried duo), what has happened in the case of the Finnish handset giant Nokia battery recall is something quite antithetic. Almost a 100 reported incidents of overheating for its BL-5C batteries later, on 14th August 2007, the global handset market leader issued a global recall for a batch of 46 million batteries (fitted in various Nokia phones) produced by supplier Matsushita between December 2005 and November 2006.

For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Cheap replacement batteries

It is bad enough if this happens in a hotel, but what if it happens on an airplane? Then there are problems that come from some batteries that have no connection with the device. Customers often go online and look for cheap replacement batteries. Some are good while others can explode. This has no connection to the device, but the customer still has the problem. The problem is getting worse. We face a bigger, more nagging question. How do we prevent this from happening again? How do we keep everyone safe as batteries play a bigger role in all our lives? Whether they are original or additional batteries, customers cannot be faced with exploding electronics. This cannot be debated for years. It is a public safety matter and should be solved immediately.

For Complete
IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008


An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Wednesday, June 25, 2008

CATEGORY : Online

BRAND : Dovebeautifulhair.com
BASELINE : “She’s happy with her hair. Are you happy with yours?
4Ps TAKE : Hair problems? Don’t worry! During this festival season, guess what HUL’s sub-brand, Dove is cooking? Well, not only is it introducing a fresh range of hair-care products in the Indian market, but has also gone online in a major way to promote them. Yes, teasers of dovebeautifulhair.com are all over on the internet. Their online ad is attractive with three ladies flaunting their hair in an alphabetical slideshow – A is for Amazing; B for breathtaking; L for Lovely, E for excellent, et al. The USP? Dove beautiful hair. com is all set to hear your hair problems and offer solutions for healthy, beautiful hair. Time for a hairraising applause?

For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008


An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

CATEGORY : Billboard

BRAND : Maruti Alto
HEADLINE : India’s most fuel efficient compact car
BASELINE : Let’s go
4Ps TAKE : It’s not only Swift, but even Alto that does Maruti proud, and it’s visible from the latest billboard of this auto giant. The power idea is to celebrate the success of Alto in the price sensitive Indian market as the headline reads, ‘India’s most fuel efficient compact car.’ The visual in blue comprises a rejoicing couple, conveying the message of Alto’s popularity in the small car segment. The blue visual treatment of the billboard immediately attracts attention, even on a busy road. All ready to go? Rest assured, it’s Alto!

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Source :
IIPM Editorial, 2008

BRAND : Suzlon

AGENCY : Dentsu marcom
BASELINE : Powering a greener tomorrow
DESCRIPTION: A tiger, migratory birds, a sea turtle... are all shown in quick succession and the VO says, ‘By the year 2050, it will be too late for them.’ A frozen river is shown, the VO informs, ‘It will be too late for the rivers’, followed by a desert, a city immersed in water, et al, while the VO continues: ‘It will be too late for life on this planet... So take a step in the right direction today. Wind energy today for a better tomorrow.’
4Ps TAKE: Suzlon, the company that specialises in providing solutions in wind power generation, is talking about today’s most burning issue: global warming and the dangers of environmental pollutants. The storyboard is strong and effective with the VO warning of the impact on both endangered species and humans. The USP is wind energy. The single-minded focus is to promote the use of wind-energy in India and protect the environment. Keep the conservation drive on Suzlon!

For Complete IIPM Article, Click on IIPM Article

Source :
IIPM Editorial, 2008

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Tuesday, June 24, 2008

India Shining

When 4Ps B&M caught up with Sudip Bandyopadhyay, Reliance Money CEO and Director, he was carefully confident of his firm’s objectives, “India is not in its cities only. India shining can truly happen if the growth covers all the Tehsils of India. India has 300 million bank accounts (savings & current), 30 million unique MF folios, but only 6 million unique demat accounts. Reliance Money has a long-term strategy with a vision of inclusive growth and would invest in creating an India wide network.” And how exactly does the company plan to do that? Sudip’s figures told the story, “It is our endeavour to cover 5,165 Tehsils out of the 5,645 Tehsils by the end of this financial year. Our outlets (in these Tehsils) would include our own branches, as well as partner locations.” To Reliance Money’s credit, the company already has a presence in 727 cities & towns across India. But wouldn’t the presence of other large players pose a sizable threat to Reliance? “The ‘large/reputed’ players have no presence in the interiors of the country and credible intermediaries are present in only top 50-60 cities/towns!”, claimed Sudip, reaffirming his organisation’s marketing reach and superiority.

For Complete IIPM Article, Click on IIPM Article

Source : IIPM Editorial, 2008


An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Reliance power

That is Reliance power! But first, some capital market trivia that will help one comprehend the chasm that needs to be bridged and the importance of the term ‘Financial Inclusion’. According to latest findings of the Invest India Incomes and Savings Survey 2007 produced by IIMS Data works, out of 321.38 million paid workers in India, only Rs.5.3 million are MF investors; a trifling 1.65%. Worse, when it comes to retail investors, less than 15% of the money belongs to retail investors (investors with an investible surplus of Rs.1 lakh and below); HNIs – or High Networth Investors – have clearly taken the roost. Not only this, if one were to have a look at the spread of MFs operating in India, it is pretty much clear that MFs never dared to look at the countryside, a fact much obvious from contribution to total assets under management in MFs from small towns and rural India, which is ata pathetic 10.5% and 12.5%, respectively.

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Source : IIPM Editorial, 2008

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

The Reliance blitzkrieg...

If your enemy is superior, evade him. If angry, irritate him. If equally matched, fight. And if not, split and re-evaluate. Sun Tzu, The Art of War
Times have changed, and so has the pedagogy of investing in financial markets. Cutthroat competition and the saturation in the Tier-I cities has forced new entrants to make way to uncharted territories. Reliance Money – the financial product distribution arm of Reliance Capital – is probably the first one to make inroads to the villages and Tier-II cities in a big way and leverage the purchasing power of rural people by giving them options to invest in mutual funds (MFs) & insurance companies; and with virtually whatever they have. But like we’ve mentioned, the battle between Reliance Money and other financial distribution firms reminds one of the book – Sun Tzu’s The Art of War – one of the oldest book on military and warfare strategies, which spouts – If it’s difficult to compete, rewrite the rules of the game! And that is what Reliance Money seems to be doing. Kissan Vikas Patra, Indra Vikas Patra, PPF and LIC have taken a back seat; from remote cities like Bhor in district Pune to villages like Kadaym in Tamil Nadu, people are now channelising their saving in the capital markets with as much as Rs.100 and Rs.50 per month for MFs and an annual premium of as low as Rs.25 for an insurance cover.

For Complete IIPM Article, Click on IIPM Article

Source : IIPM Editorial, 2008

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Monday, June 23, 2008

Of course! Their reputation precedes ’em!

How important is corporate reputation? In an age of stakeholders and high credibility, obviously it means the world! Which is why global market insights provider, TNS’s findings of the second annual survey of Corporate Reputation of India’s leading corporations are so significant. The companies that lead the charge among the Corporate Reputation Strength (CRS) rankings are: Infosys Technologies, Tata Consultancy Services (TCS), Tata Motors, Tata Steel, Hindustan Unilever and Maruti Udyog Ltd.. Breaking it down, there are views of various stakeholders that have been factored in. For instance, among the financial community, Tata Steel is the top gun with a CRS Index of 94 (other organi- sations with strong CRS in this group are ICICI Bank, Intel, Wipro Ltd., Tata Motors and Reliance Industries). In the case of business managers, Infosys Technologies leads with a CRS of a perfect 100 (followed by TCS, HLL and Intel). In the category of opinion leaders, Tata Tea leads with a CRS of 92 (other companies who follow suit in this segment are Infosys, SAIL, Asian Paints and Tata Motors). A total of 70 leading companies across diverse sectors were part of the study.

For Complete IIPM Article, Click on IIPM Article

Source : IIPM Editorial, 2008


An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative


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Buddhadeb’s take on global warming

Oh dear, West Bengal Chief Minister Buddhadeb Bhattacharjee seems to have put his foot in the mouth! After steering his state into big business and calling for investments by multinationals – many of them American – the honourable CM has accused the US of being “largely responsible for global warming”. According to media reports, at a global warming seminar organised by Bengal National Chamber of Commerce, this is what Bhattacharjee has to say: “It is strange that the Americans who are responsible for global warming are now advising us on how to improve environment. Way back in 1992, it was decided by the nations of the world to reduce carbon- dioxide emissions by 50%. It is the US in particular, Who have violated the Kyoto Protocol…. The global warming created by the US and other E u r o p e a n nations have led to water scarcity and tropical diseases the world over.” Many feel that his comment was timed to perfection to keep the Left leadership in Delhi happy – at a time when the government is teetering on the edge with the Communists threatening to pull the rug in the wake of the Indo-US civilian nuclear deal. Wonder what the ‘international’ business community has to say to that!

For Complete IIPM Article, Click on IIPM Article

Source : IIPM Editorial, 2008

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Friday, June 20, 2008

Luxury, way up in the skies

So, which are the airlines that have the best business class? In a world where travellers are increasingly getting conscious of the kind of services they’d be enjoying way up in the sky, Forbes magazine recently came out with its very own version of the carriers that believe in nothing but the best for their valued customers – in the business class. The magazine’s website quotes Aram Gesar, editor of the New York-based AirGuide magazine and AirGuideonline. com (targeted specifically for frequent travellers) as saying, “Business class is one of the biggest sources of profit for airlines.” In other words, there’s big business in business class travel. AirGuide also claims that “business travelers make up 75% of business class fliers, while affluent leisure travelers make up the remaining 25%”. Here are the Top 5 carriers that offer superlative service – according to Forbes. The first place goes to Singapore Airlines that offers 30-inchwide lie-flat seats, complete with full-size pillows and plush blankets; bathrooms are 50% larger than average airline bathrooms; the menu is spectacular; and passengers get deluxe Givenchy kits. Next up is Virgin Atlantic, where passengers get chauffeured cars to the airport in key markets (like New York and London); its lounges have large spas that offer free haircuts and massages; on board, “there is a bar area, lie-flat seats and therapists who give neck and shoulder massages”. Slot number is garnered by Cathay Pacific Airways that offers its business class passengers lie-flat seats that stretch 6.5 feet long and 15-inch entertainment screens. Then, follows Malaysia Airlines that scores highly on the food sector: the menu onboard includes a signature Malaysian satay and seven kinds of bread. At number five, it’s Air New Zealand that offers 7-foot long lie-flat seats, “a 10.4-inch video screen with nine channels of on-demand entertainment, lamb’s wool blankets and brasserie-style cuisine emphasizing New Zealand ingredients and wines”. So which one do you plan?

For Complete IIPM Article, Click on IIPM Article

Source : IIPM Editorial, 2008


An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative


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Monday, June 09, 2008

CANON

Next year, watch out for their rank in this list
Making its debut in the 100 Most Valuable Brands list is the Singapore- based imaging technologies major, Canon. The reasons are not too hard to guess. A slew of product launches (24 digital imaging products, including 8 new digital cameras), enhanced retail reach and a consistent 42% growth in quarterly revenues! Says Akshun Gulati, Indus- View Advisors, “Canon has a huge gamut of imaging solutions, excellent product range and competitive prices that makes it a leading brand.” Canon’s marketing strategy has been very channel based, as it has carved a niche for itself as it enters Tier II cities as well. The company has recently signed on Sachin Tendulkar (January 2007) as its corporate brand ambassador and expects his star power will help it communicate to the mass. Lined up for future is the Canon ‘Excellence Award’, which will reward performers to coincide with India’s 60 years of Independence deepening its association with the country. Truly, this one has got everything in its kitty to climb up even higher in the brand recall ladder next year.

For Complete IIPM Article, Click on IIPM Article

Source : IIPM Editorial, 2008

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Friday, June 06, 2008

PANTALOON

The journey since 1997... attiring the nation and embellishing the brand all the way...
What started with a small retail store in Kolkata in 1997 is today a 140 stores strong retail behemoth that’s gathering more visibility every passing day. Pantaloon has now further diversified its business by entering into affordable branding with Big Bazaar, Food Bazaar and Collection 1. The basic branding strategy of Pantaloon revolves around the principle of a ‘fresher buying experience.’ While international singular brand stores made a beeline for India; Pantaloon took the multi branding strategy instead. The retail major aspires to offer the consumer a multi-brand buying experience. Bina Mirchandani, Head, Category Management, Pantaloon Retail India Limited, revealed to 4Ps B&M: “We introduced branded fashion and it was a departmental store, which addressed all housing related needs. Then, consumers could have hardly thought of such stores that offers all quality products under one roof.” Though Pantaloon was one of the first players to enter organized retail in India, big-bucks competition is fast catching up and Brand Pantaloon may be jeopardized because of relative anonymity outside metros.

For Complete IIPM Article, Click on IIPM Article

Source : IIPM Editorial, 2008

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Thursday, June 05, 2008

ASHOK LEYLAND

It’s rugged, it’s tough & masculine... it’s Tata, followed by Ashok Leyland
India moves on it; Ashok Leyland is a brand that is known for its rugged and is built on the experience of millions who come in contact with this name in one way or the other. People who are closely associated with this brand have a high regard for it and the company doesn’t take it for granted either. The media campaign for Ashok Leyland brand truly represents the heart of the company through a young engineer who is passionate about his work and is dedicated to deliver value to the customer. An experiential brand, Ashok Leyland’s perception is developed by people who use these products on a day-to-day basis to reach their work stations and back, not to forget the drivers that spend half their life in a truck. Talking about perception, Thomas T. Abraham, GM – Corporate Communications, Ashok Leyland says, “In anticipation of market needs, we are increasingly offering fully built vehicles. This is a huge brand building opportunity as much as it is a business opportunity.” However, recently competition from nimbler players like Tata Motors and M&M has been hitting Ashok Leyland where it hurts. While Tata’s Ace is challenging the dynamics of the LCV market, in the CV segment, entry of global players in JVs with Indian partners (Navistar’s tie-up with M&M and MAN’s with Force Motors) is causing further heart burn. Nevertheless, the company is siting on a goldmine; it sold 83,000 vehicles last year and believe they can do better. Now that’s heavy-duty optimism!

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Source : IIPM Editorial, 2008

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

Tuesday, June 03, 2008

L’OREAL

L’Oreal launched a new shade to celebrate the Abhi-Ash wedding, but the pricey image stays
What’s common between Garnier, Maybelline, Lancôme, Ralph Lauren, Cacharel and Matrix is not only their standing as the one of the most distinguished brands of the world, but also that all of the are from one stable – L’Oréal. L’Oréal’s sojourn to success started in 1907, when a young French chemist, Eugène Schueller, crafted a safe hair colour recipe. Years later, bringing a haircolour, other than black, for the first time in India was perhaps the only hurdle it needed to cross to root itself deep into the market! Through its range of products and heavy publicity, L’Oreal has managed to uproot Lakme from its once enjoyed monopoly of the Indian cosmetic market. Even in the shampoos and conditioners segment, its brand Garnier is giving well established brands like Sunsilk, Clinic Plus, et al tough competition. The cosmetics major tied up with Don and the release of the film saw Kareena Kapoor shaking a leg to Yeh Mera Dil in the L’Oreal ad. Despite the headway, it’s time L’Oreal broke that pricey and therefore un-accessible image for the mass (and not only the class) to go head over heels.

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Source : IIPM Editorial, 2008

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative

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